Privacy Policy


MH Accountants (Effective Date: July 3, 2025)


At MH Accountants we're committed to protecting your personal information. This policy explains how we handle your data in line with the Australian Privacy Principles (APPs).


What We Collect

We collect personal information that's essential for providing our accounting, tax, and business advisory services. This typically includes your name, date of birth, Tax File Number (TFN), ABN, ID details, address, email, phone number, bank details, income, expenses, assets, superannuation information, occupation, and salary. We also collect any other information you provide that's relevant to our services.


How We Collect It

We collect information directly from you (in person, by phone, email, or forms). With your consent, we might also collect it from third parties like previous accountants, the ATO, or banks. We may also gather information from public sources. If you use our website, we might collect data through cookies.


Why We Collect It

We collect and use your data to provide our services, including preparing tax returns and financial statements. We also use it to comply with legal obligations (like those from the ATO), communicate with you, manage our relationship, and improve our services. We'll only use your information for other purposes if you've given us your consent.


Who We Share It With

We may share your information with trusted service providers (like IT or cloud software providers) and government agencies such as the ATO or ASIC, as legally required. With your consent, we might also share it with other professionals like your financial advisor or lawyer. We make sure any third parties we share your data with are also committed to protecting your privacy.


Overseas Disclosure

Generally, we don't send your personal information overseas. However, some of our cloud-based software providers might store data on servers located outside Australia. In these cases, we take steps to ensure these providers meet Australian privacy standards.


Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes using secure electronic storage, physical security measures, and training our staff on data protection. When your personal information is no longer needed, we securely destroy or de-identify it.


Access & Correction

You have the right to ask for access to the personal information we hold about you and to request corrections if anything is inaccurate. We'll respond to your request within a reasonable time and may charge a small fee for providing access.


Complaints

If you have a concern about how we've handled your personal information or believe we've breached the Australian Privacy Principles, please contact our Privacy Officer in writing. We'll investigate your complaint and get back to you promptly. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website or by request.


Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please call to discuss.




Terms of Use


MH Accountants


These Terms outline the rules for using our website, www.mhaccountants.com.au, operated by MH Accountants. By using our site, you agree to these Terms and our Privacy Policy.


  • No Professional Advice or Client Relationship: The information on our website is for general informational purposes only and isn't professional advice. Using the website or contacting us through it doesn't create an accountant-client relationship; that's only formed through a formal engagement letter.


  • Your Responsibilities: You agree to use our website lawfully, without infringing on others' rights or uploading harmful content. Don't send unsolicited advertising or try to gain unauthorized access.


  • Intellectual Property: All content on our website (text, images, etc.) belongs to us or our suppliers and is protected by intellectual property laws. You can't reproduce or distribute it without permission, except for personal, non-commercial use.


  • Third-Party Links: Our website may link to third-party sites, but we're not responsible for their content or privacy practices.


  • Disclaimers and Liability Limits: We provide the website "as is" and don't guarantee it will be error-free or secure. To the fullest extent of the law, we're not liable for any damages resulting from your use or inability to use the website.


  • Indemnification: You agree to protect us from any claims or costs arising from your violation of these Terms or your use of the website.


  • Governing Law: These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled in Queensland courts.


  • Updates: We may update these Terms, and your continued use of the website means you accept any changes.


  • Entire Agreement: These Terms and our Privacy Policy are the complete agreement between you and MH Accountants regarding the website.


For any questions, you can reach us at marcus@mhaccountants.com.au


Last Updated: July 3, 2025



Tax Practitioners Board - Registration & Complaints


MH Accountants


MH Accountants is a registered tax agent with the Tax Practitioners Board (TPB).


You can check our registration at www.tpb.gov.au.


If you are not satisfied with our services, you may lodge a complaint with the TPB at www.tpb.gov.au/complaints.